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Vice President, Strategy And Technology

Adt

This is a Full-time position in Sarasota, FL posted October 20, 2021.

At ADT, we’ve been in the business of helping save lives for more than 145 years.

As the number one smart home security provider serving residential and business customers, our people are our most important asset.

Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives.

Join our team and help us protect what matters most. 
Position Summary:
Reporting to the CIO, the VP of Strategy and Technology will be responsible for defining a compelling vision for the organization and is the primary driver for incubating new ideas and driving growth through emerging technologies.

You will partner with the executive suite to define what “Helpful Homes”, Intelligent Business” and “ADT Marketplace” looks like to the business. 
Responsibilities:

  • Responsible for implementing strategic projects to support business growth, team effectiveness, and customer satisfaction and experience (NPS)
  • Helps define product business vision for technology innovation needed in order to drive efficiencies and effectiveness in team tool usage and improve innovation processes
  • Plays an active role in development and implementation of tools and resources to improve productivity across all sales, support, management, and business support
  • Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design (user-centric experience design), and technology
  • Engages the business, acting as a point of contact for cross-functional collaboration; coaches the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions
  • Partners with Sales, Operations, Marketing Product, Inside Sales, Data Analytics, Merchandising, Care and Product teams to understand user experience and business pain points
  • Develops the cross-functional plan and direct cross-organizational teams through project lifecycle from ideation to project execution and implementation, including executive approval and multiple demand-management processes; Works closely with Technology team to develop product roadmaps and execute delivery of platforms
  • Integrates and implements business transformational initiatives
  • Identifies opportunities for process design, re-engineering, simplification, and automation

Skills And Abilities:

  • Possesses a strong sense of project-management rigor, leadership, organization, and communication with the ability to accommodate frequently changing strategies and decisions proactively and reactively
  • Competency and understanding of transformation, digital enablement, growth, leadership communication, executive sponsorship, emerging technology, digital capabilities and business process engineering.
  • Demonstrate knowledge of software development methodologies, values, and procedures.

    Proven ability to deal with multiple projects and deadlines.

  • Strong analytical and problem-solving skills with a high attention to detail.
  • Proven ability to work independently with limited supervision and with other non-technical departments.
  • Excellent communication and facilitation skills – both written and verbal.
  • Excellent team building and empowerment skills.
  • Possess high-level knowledge and proficiency in Resource Management practices and Change Management techniques.
  • Strong written and verbal communication skills including ability to develop presentations and present to management.
  • Strong knowledge and understanding of business principles, practices and procedures
  • Demonstrated problem solving and negotiation skills.
  • Leverages business and technical expertise across disciplines, demonstrating a high level of industry knowledge.

    Contributes to the strategic direction of the client group(s).

    May provide guidance to senior management.

Education And/Or Experience Requirements:

  • Bachelor’s degree in Business, Computer Science, Engineering, Information Technology
  • 15+ years in related field
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