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Shift Supervisor, Vivoli il Gelato

Delaware North

This is a Contract position in Lake Buena Vista, FL posted October 19, 2021.

The Opportunity

Delaware North’s Patina Restaurant Group is searching for a Shift Supervisor to join our team at Vivoli il Gelato in Orlando, Florida.

Per client mandate, all current and new hires at this location are required to have received an authorized COVID 19 vaccination by November 1, 2021. You will be asked to confirm this prior to receiving a job offer. 

$1000 Sign-on Bonus!

  • $500 at 30 days
  • $250 at 60 days
  • $250 at 90 days

$1000 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 90 days and receive a $1000 referral bonus.  

Responsibilities

  • Assign duties to scheduled staff.
  • Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assist Concessions Manager with staff trainings and compliance.
  • Monitor daily and hourly cleaning.
  • Manage labor and profit loss.
  • Assures prompt, professional service during shift to all guests.
  • Ensures proper cash handling and tip record keeping for shift.
  • Ensure associates are kept informed of any changes of policies or events.
  • Other duties as assigned.

Qualifications

  • Experience working in a restaurant.
  • At least one year supervisory experience preferred.
  • Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
  • Must be able to implement rules and direct staff.
  • Excellent communication skills, written and verbal.
  • Excellent customer service and employee relation skills. 
  • A true desire to satisfy the needs of others in a fast paced environment. 
  • At least two years experience as a supervisor preferred.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.

 

 

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