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Sales Coordinator, Disney Central – Full Time

Walt Disney World Resort

This is a Full-time position in Merritt Island, FL posted December 16, 2021.

The Sales Coordinator coordinates the internal work flow of sales activity generated by the Central Florida Sales and Program teams and supports the business strategies. As the Disney Central Sales Coordinator you will create business proposals for sales channels while ensuring compliance with company policies. The Disney Central Sales Coordinator will also support comprehensive project management and acting as the customer service contact for internal Central Florida Sales clients.

The starting Pay Rate for this positions is $16.35

Responsibilities :

  • Support Sales and Program Manager in maintaining relationships with top accounts
  • Support clients use of e-tool, print on demand, and Disney Site Builder ticket store management, ticket management, ticket resolution and all ticket orders inputs through
    • BOLT
    • Disney Ticket Connection
    • Direct Integration platforms
  • Support in coordinating third party client agreements and soft incentives
    • Referral programs
    • Complimentary admission
    • Promotions
  • Maintain discretion and confidentiality
  • Collaborate with internal and external sources
  • Identify internal partner and client needs to find and implement solutions while maintaining client satisfaction and improving efficiency
  • Collaborate with multiple departments to research issues and identify solutions
  • Maintain accuracy of client databases within Salesforce and Siebel
  • Assist with implementation and execution of new and ongoing Central Florida sales and markets programs for Walt Disney World
  • Prepare, assist and deliver client training of ticket agents and Off Property Consultants
  • Assist in managing Main Entrance Pass master list for Central Florida Ticket Sellers and event invite lists

Basic Qualifications :

  • Experience with a Guest service related role
  • Experience in business environment
  • Strong written, verbal and interpersonal communications skills
  • Sound judgment and decision making
  • Adaptability to the fluctuating needs of our operations
  • Flexible with work schedule, including overtime, weekends and holidays
  • Manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing internally and externally
  • Proficiency within Microsoft Word and Excel
  • Navigate between multiple and concurrent computer applications

Preferred Qualifications:

  • Knowledge of Walt Disney World Resort and property
  • Knowledge of Walt Disney World company polices
  • Experience with Disney ticketing process and systems
  • Experience with SAP
  • Experience with sales presentations in group settings

Additional Information :

KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter, World Casting Hourly Jobs WDW Hourly

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