Veterans Preferred – Field Service Technician

Military Veterans are Encouraged to Apply.
 
Company Overview

At Motorola Solutions, we believe that everything starts with safety.It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group’s main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

• Provide technical support of specialized systems and product applications including troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
• Maintain, optimize, test, support, and document complex mission critical communications systems.
• Provide weekly reports of activities and accomplishments.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
• Continuous training in the latest technologies and troubleshooting techniques
• Team with engineering, project management, and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
• Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Be in the 24 X 7 on call rotation team

Candidate Experience:

• Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN)
• Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges.
• Knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
• Highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Strong self-management skills and “people” skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Able to solve customer problems quickly during stressful situations
• Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred.

Candidate Requirements:

• 2 year associate’s in electronics or IT preferred.
• 2+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service
• Experience with one or more of the following: LMR, RF systems, RF interfaces, wired/wireless communication systems or networking equipment
• Must be willing to obtain a DHS Public Trust Clearance
• Must be able to obtain background clearance as required by government customer
• Must earn the ETA Certified Electronics Technician Certificate within three (3) months of hire date to stay employed.

This position is subject to working in high security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• 2+ years experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment or IT
• Must be able to obtain background clearance as required by government customers.

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions’ customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K with Company Match
• 9 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or, any other protected characteristic.