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Travel Agent

Bluegreen Vacations

This is a Full-time position in Orlando, FL posted November 28, 2022.

Activations – Travel Consultant – Activations

Orlando, FL, USA Req #7034
Monday, June 6, 2022

Bluegreen Vacationshas grown to become a leader in vacation ownership with 60+ resorts and 340,000 owners at unique resort destinations across the U.S., Caribbean, and Bahamas. Bluegreen Vacations provides spacious accommodations with all the comforts of home, plus vacation-enhancing amenities and a staff dedicated to making every stay a memorable one. At Bluegreen Vacations, our purpose is to SHARE HAPPINESS by providing our owners and guests with a great vacation experience and lasting vacation memories. Bluegreen Vacations is also the Official Vacation Ownership Provider for Bass Pro Shops and Cabela’s , Choice Hotels and NASCAR .

As an Activations Travel Consultant, you will be assisting our guests and owners with planning their vacation. Utilizing dialer software, you will proactively reach out to existing customers to provide personalized reservation consultation and vacation customization. You will be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.

Responsibilities :

  • Make outbound phone calls to open-dated vacation package holders with intent to secure a reservation
  • Assisting guests with understanding and maximizing their vacation purchase
  • Adhering to approved verification scripting and providing outstanding guest service
  • Proper handling of the dialer system to maximize performance and productivity
  • Have a thorough understanding, and keep up with changes to systems, vacation offers, promotions, destinations, participation details and policy changes
  • Maximize vacation experiences by selling additional vacation enhancements, such as room upgrades, additional nights, or retail experiences

Qualifications:

  • Strong communication and influential skills
  • High school diploma or equivalent (GED)
  • Computer proficient
  • Min. 6 months of sales experience
  • Min. 6 months call center experience
  • Outgoing personality and excellent customer service skills
  • Must be able to multi-task and work in a fast-paced environment, handling multiple systems at once
  • Ability to be flexible with work schedule, including overtime, weekends, and holidays

Benefits:

  • Steady Income Potential: Earn weekly & monthly commissions, paid even when utilizing paid time off
  • Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador
  • Career Growth: We believe in developing our current talent, we promote within
  • Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
  • Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!
  • Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!

Other details

  • Job Family Customer Service
  • Job Function None
  • Pay Type Hourly
  • Employment Indicator Regular
  • Required Education High School
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Associated topics: business, club, gerber, insurance, life insurance, marketing, sales, telemarketer, telephone, vacation