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Call Center Agent

A Courteous Communications

This is a Contract position in Miami, FL posted June 22, 2022.

We are looking for Customer Service Superstars that are motivated and performance-drivenMore importantly, we are looking for the RIGHT people to fill these unique and important In Office positions.We answer incoming phone calls from our clients.

We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary.

We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time.

Again, we provide INBOUND customer support only
– we are not a telemarketing center.Our jobs require people that are very detail oriented.

We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily There is a one-week Paid Training processCompensation: $15.00 an hour, with perfect attendancePerfect Attendance is considered:Being on time for the start of your shift.Leaving and coming back on time from any break times during your shift.Fully completing your shift.Rate of pay (without perfect attendance): $12.00 an hourShifts Offered:Full Time 2pm
– 11pm You must be available to work weekends (a Saturday each week OR a Sunday each week).You must be very punctual with great attendance.General Job RequirementsWelcoming tone/voice with an upbeat hospitality is a mustStrong and professional communication in EnglishStrong professional command of written and spelling grammarComputer skills in a Windows-based environmentPunctual with great attendanceFast learner and be able to type well (at least 35 words per minute)Punctual / DependableBe a ‘team player’Our Benefits for Full Time Employees Include:Employee Stock OwnershipFull Medical, Dental, Vision benefitsPaid Vacations (up to 4 weeks per year over time)Traditional 401K and Roth 401K options with company matchingFree Life Insurance policyLegal Assistance and moreWe look forward to hearing from you
– Apply Today

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